Occasions and Sale a Bration Catalogs

Catalog Request

Did you receive the Occasions Catalog and Sale a Bration Catalog?

The purpose of my blog post is because I want to apologize to those that did not receive your Occasions and Sale a Bration catalogs!   Going forward I want to assure each of you that I'll do my best to make sure this doesn't happen again (I'm still not sure how so many catalogs were lost in the mail!!).  And for the Catalogs that did not have my email or website address, Stampin' Up! has apologized for that mix up.      

In 2018 I will be mailing all future catalogs from my house and this will allow me to provide better customer service.  Customer Service has always and will continue to be number one!!  My criteria (or rule) is anyone that places a minimum of $50 or more with me in the last six months (before the catalogs ship) will automatically receive the catalogs.

I have two questions for you today and I would love feedback from you. You are welcome to leave a comment here on this blog post or click here to email me.

  1. Would you rather I offer them by request or do you want me to continue to run a sales report and send them automatically? 
  2. My main question is ... Did you receive your copy of the catalogs?  If not, click here to fill out the Catalog Request Form and I will mail them asap.

I'm excited to share the New annual Stampin' Up! Catalog will launch on June 1st and I look forward to your feedback.

Thank you so very much and have a great day!!

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Date: 1:25 PM | Permalink | Comments (10)

Comments

  1. Kathy O

    I received both the Occasions and Sale A Bration catalog with no problem. I feel it is probably much easier to have Stampin Up mail them out.
    I would just post on your blog when they are to be mailed out and ask anyone that does not receive one to contact you.
    I know if I hadn’t received mine I would contact you ASAP.

  2. Debbie Wicklund

    I did receive my catalogs from you & they had your name on them. I like that you send them automatically if I’ve ordered instead of me requesting it.

  3. Laura

    I received my catalogs, but I would also be willing to fill out a request form.

  4. Vikki

    I like the current method you are using, haven’t had a problem when Stampin Up sends them out.

  5. Lisa Sylvia

    Since I have been ordering from you Angie, I have never had any issues receiving the catalogs. You really don’t need more to do. The current method works just fine. I know you always post, if someone doesn’t receive a catalog, to let you know.

  6. I have never had any problems with receiving catalogs, etc. If you need me to fill out a form, so be it, but again, never had a problem.

  7. Mary J. Thompson

    I received both catalogs..occasion and sale a bration! I think the way you are doing it is fine by sales! But i would fill out for one also! What’s easier for you is good with me!

  8. Lori Clark

    I became a new customer of yours late last year and you VERY PROMPTLY sent me both catalogs. One was mangled but that was the Post Office-not you. I have been VERY happy with your responsiveness. You should do what makes it easiest on you to keep track. Your customer service and support has been excellent!

  9. Carrie Naley

    My catalogs were very late in arriving. I was going to call you, but decided to wait.
    I have never had a problem in the past.

  10. Jennifer Schuler

    I received both catalogs with no issues. I would prefer them being sent automatically. The one time we had to fill out the request form, I missed that post (was traveling) and missed signing up for that particular catalog.

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